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If you have any further questions beyond what's covered here, feel free to contact us.

What is this "streaming" thing?

Put simply, streaming is act of sending audio (or video) over a network or the internet. For our purposes, streaming means you have live audio you feed into one of our StreamBeacon's and we make it available for people to listen to anywhere in the world where internet is available.

What do I have to do to stream?

Ours is a simple process: order a StreamBeacon, receive the unit, plug in power, internet, audio, and turn the unit on. The first time the unit boots up, it will say hello to our server, which will perform some configuration and automatically start your stream! If you've got your audio plugged in, you will be streaming live!

How does it really work?

Magic.

Seriously?

No, but it may as well be. According to Arthur C. Clarke, "Any sufficiently developed technology is indistinguishable from magic." Our goal is to present you with a "magic box" that does the work for you. Your favorite electronics are probably the ones that are simple to operate and just work when you need them. In essence, they're magic. We think you'll find our StreamBeacon on your favorites list immediately, cozy next to the TV remote.

Awesome! But what makes it tick?

Under the hood of a StreamBeacon lies a reliable Linux-based PC with a rugged solid-state hard drive, ready for years of constant service. That unit encodes your audio and ships it out to our servers. Once that's going, those wishing to listen need only click a link or web-based player to start.


What if it stops working?

This really should never happen as there are a number of measures in place to detect any issues with your stream and fix them automatically if at all possible. However, in the unlikely event something does go wrong and we can't fix it remotely, make sure your stream is running and then just reset your unit.

I reset it and it still isn't working.

Just let us know. If there's something wrong with your particular unit, we'll trade you for a different one immediately. If there isn't, we'll help you get it online right away.